The Unspoken Quality Metric: Moral Distress and Peer Support in Healthcare

Grand Rounds
Conference Date 
Wednesday, June 19, 2019 - 08:00 to 09:00
Name of speaker 
Dr. Kurt F. Heiss
Description 

Professor of Surgery and Pediatrics, Emory University School of Medicine

Medical Director of Quality, Surgical Services, Children's Healthcare of Atlanta

Objectives 
  1. The causes of contemporary physician burn out and moral distress
  2. The phases of recovery after an experience of moral distress leading to the SVS
  3. The opportunities for individual, divisional and institutional peer support to help recover the wounded provider
  4. An intervention they are personally able to perform to address the next event of moral distress in a colleague

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