The Montreal Children's Hospital handles approximately 110,000 visits a year in its outpatient clinics and programs. A first-time clinic visit requires a referral from your child's doctor.

Before your scheduled appointment, make sure you have the following:

• Your child's medicare card and hospital card [2]
• Room number of the clinic (find your clinic here [3])
• Name and contact information of your family doctor or pediatrician [3]
• Any questions you may have about your child's condition

How to prepare for your visit:

• Keep a list of any concerns you have. Bring the list with you to discuss these concerns during your visit.
• Record any symptoms your child may be having.
• If your child is old enough, talk to them about the visit before you go so they know what to expect.

How to make the visit easier for your child:

• Young children may find it difficult to sit still in the waiting room. Bring a couple of books, a favourite toy and a snack to help keep your child busy while you wait to see the doctor.
• If your child is older, explain why they are visiting the doctor. Use simple, easy-to-understand language. Be honest about what your child can expect from the exam.
• Tell your older child or adolescent that they can see the doctor without you in the room. This might help them feel more comfortable talking with the doctor.