The family lounge is available to you. The room is equipped with a microwave oven and a refrigerator. Some parents prefer to bring a simple lunch from home, which can be left in this room. It is not possible for you to eat at your child's bedside, therefore we encourage you to use this room during meals and to get some rest. Please note that while you are in the family lounge, someone will come and get you if your child is asking for you or if his condition changes. They can also let you know when a health professional is available to speak with you. There is a telephone in the room on which you may receive outside calls. The telephone number is 514-934-1934, extension 22966 or 22812. To make local calls dial 9 followed by the area code and number. A computer and WiFi connection is also available, and we invite you to bring your own laptop or tablet for easier access.
The room is a resting area for all the parents who have a child in the PICU. For everyone’s comfort, we request that you limit the number of outside visitors (family and friends) entering the room to two people. A large number of visitors can be accommodated in the Larry and Cookie Rossy Promenadeor the cafeteria (in Block C level S-1). Visitors are not permitted after 8:00 p.m. If you are from out of town, the social worker can help you organize accommodations.
A non-denominational Chapel is located in Block A on level 2. It is open 24 hours a day for prayer and meditation.
The cafeteria is located in Block C on level S1, and is open Monday to Friday from 7:00 a.m. to 7:00 p.m. On weekends and holidays it is open from 9:00 a.m. to 2:00 p.m. and from 4:00 p.m. to 7:00 p.m. When the cafeteria is closed, the seating area remains open. This may be a good place for additional visitors to wait for their turn to visit you in the Family lounge.
Family Resource Centre
The family resource centre is located in on the ground level (RC) of Block A, room 1107. It includes a business centre with Wi-Fi access, computer stations and printers, a library and a closed family conference room for support group meetings and workshops. It is a place where families can find health information about children’s medical conditions, parenting and pain management. A librarian is available to assist you in finding pertinent information.
Play Material and Playrooms
Play material is available and can be brought to your child’s room from Child Life Service’s main playroom located in Block B - S1 level. Child Life Services also offers a variety of educational play interventions including music therapy, pet therapy,visits from Dr. Clown and school services.
Parents and visitors can access the Block G parking lot via Décarie Boulevard. At the entrance, take a ticket and keep it with you in order to pay on your way out. Hospital elevators will take you to the parking level where your car is located. Reduced parking passes are available to PICU families. Please ask to speak with the Social Worker or bedside nurse for more information.