Children and teenagers with complex medical needs are considered for evaluation and follow-up in our service if the care that they require can be provided safely outside of the hospital and if a reliable caregiver can be identified. There is no minimum age requirement.
Geographically, services are focused on those patients living within the area of the McGill Réseau universitaire intégré de santé (RUIS), which includes the Abitibi region, Outaouais, Montreal, Montérégie, Nunavik, the Cree Territories and the James Bay region.
We occasionally care for patients from outside these areas in the cases of rare complex pediatric conditions. For example, we follow children throughout Quebec who require diaphragmatic pacing, home total parenteral nutrition, cardiac transplantation and tracheostomy care. With the collaboration of local services, including CLSCs and traveling clinics, we have been able to meet the needs of children living throughout the province.
We invite referring physicians and healthcare professionals who wish to refer a patient to our service to consult the following referral guidelines. Please note that a referral to Complex Care Service does not guarantee automatic acceptance into the program.
Children and adolescents may be referred to the Complex Care Service from within the hospital by a member of the patient’s healthcare team or by a physician in the community.
To refer a patient to our service, we ask that you send a:
- Consultation form indicating the reason of referral
- Completed “Physician Referral Form” (available upon request)
- Medical summary, if possible
These forms must be sent by fax to 514-412-4424. Upon receipt of these documents, we will contact the family to complete the “Family Referral Form” for additional information. Once all documents are received, patients will be assigned a priority according to the needs identified. We then send a letter to the referring physician with either an appointment date, an estimated wait time for the patient to be seen in our Consult Clinic or an explanation of why the patient is not suitable for assessment in our program.