Parents are encouraged to take part in their child’s care. You may stay overnight and sleep on the sofa in your child’s room for the duration of their stay at the Children’s.
Each in-patient floor has a family room for you and other family members to use while visiting your child. The rooms have a kitchenette, appliances, and lounge chairs. If you come to the hospital after 8:00 p.m., Security staff will ask you for identification. This is done for the safety of all hospitalized children to make sure only staff, patients and parents are in the hospital overnight.
The Children's has an agreement with a nearby hotel to offer preferred rates to immediate family who live outside the Montreal area. For more information, ask your child's nurse who will refer you to the hospital's Social Service department (514-412-4400 poste 24455).
For a complete list of accommodations in and around Montreal, visit the Tourisme Montreal web site.
Regular hospital visiting hours are daily from 8:00 a.m. to 8:00 p.m. A maximum of four people can visit your child at any given time. If your child is in one of the intensive care units, the maximum number of visitors is two people at any given time. In general, children under 12 years old may visit a patient but they must be accompanied by a parent. Ask your child’s nurse if visitors under the age of 12 are allowed to visit your child.
- The side rails on cribs and beds should be raised when your child is not being watched. Children three years of age and younger will be placed in a crib; if they can stand up, there will be a dome placed over the crib.
- It is mandatory to fasten safety straps on strollers, wheelchairs or baby chairs if using these while in the hospital.
- To ensure your child’s safety and the safety of all patients, medications are kept at the nursing station instead of at the patient’s bedside.
- You are not allowed to sleep on your child’s bed. As well, your child is not allowed to sleep on the sofa, which is for parents only.
- Do not leave valuables (wallet, personal items) behind when you leave your child’s room.
- Certain areas such as supply rooms, medication rooms, and nursing stations are for staff use only.
- Please put a cover on cups containing hot beverages, and keep them out of children’s reach. Do not place any beverages on medical equipment.
- Only staff members are allowed to operate medical equipment. Please do not press any of the buttons on the machines.
- Parents are not permitted to carry their child to another area of the hospital for tests or procedures. Staff will help arrange for a wheelchair or have your child moved while still in bed.
While at the hospital, please supervise your child at all times and advise a member of your child’s Care Team if you have to leave the floor.
If you want to take your child to another part of the hospital, discuss this with your child’s nurse. Siblings must be supervised at all times and are the responsibility of parents.
This guide contains information about the hospital and its services, and provides a better understanding of what to expect during your child's stay at the hospital. Click here to see the guide.