Pediatric test centre (blood test centre)

We are located in room B02.5118. IMPORTANT: The Pediatric Test Centre remains open during the pandemic from 7:00 a.m. to 3:00 p.m. In order to ensure you are registered for testing please arrive before 2:30 p.m. The Pediatric Test Center is closed on holidays and weekends.

 

CLIC SANTÉ

IMPORTANT MESSAGE

A new online appointment system – CLIC SANTÉ – allows you to book appointments at the Pediatric test centre. Please click on the link below to reserve at time that is convenient for you and reduce the amount of time you spend in the waiting room. We thank you in advance for your cooperation.

PLEASE NOTE: As of August 31st, appointments are mandatory.

Please arrive ten minutes before your test centre appointment and take a number. Your number will be called and you will be registered at the reception desk prior to your test. You will be seen more quickly because a timeslot has been reserved for you.

Need help booking your appointment online?

  • A reservation agent will be happy to assist you at 514 934-8228
  • Monday-Friday from 8 am – 4 pm (except statutory holidays)

Book appointment online*: clicsante.ca/cusm/children

  • Open: Monday- Friday 7 a.m. to 3 p.m. Closed for statutory holidays
  • Room: B 02.5118 Directions from main entrance: Take first set of elevators in Block B to Level 2 – the centre is on the left-hand side.

Choosing a Test Centre near you

Test Centres are also available at many CLSC’s around the province. Click here to see the Test Centres near you.

BEFORE VISITING: 

1. Book your Pediatric test centre appointment online via Clic santé

2. Ensure you have: · A valid MUHC hospital card (If need be, visit the Admitting Office prior to your visit to obtain a card or update an expired card.)

  • Your government-issued health card;
  • A valid laboratory test requisition, given to you by a healthcare professional with the following mandatory information;
  • Patient’s full name or stamped hospital card/Medicare card, Physician’s full name and license, Requested tests clearly written and/or checked off

3. Please arrive ten minutes before your test centre appointment. You still need to take a number when you arrive. Your number will be called and you will be registered at the desk prior to being seen for your test.

Test requirements

1. Fasting can be requested for specific blood tests. Please ask your child’s physician if your child needs to be fasting (8-12hrs) prior. Younmust come fasting for the following specific tests:

  • Fasting Glucose (AC)
  • Oral Glucose Tolerance Test (OGTT 75g)
  • Glucose 2hr PC

2. Urine/stool specimen collections and drop-offs only (no blood tests needed):

Please take a number (bottom button)

  • Note: you do no wait in the same queue as the patients with blood tests
  • A properly filled out doctor’s requisition is needed with each sample collection as well as the patient’s hospital card
  • Please refer to the provided specimen collection procedure for further instructions on how to collect a specific sample

Notes for all families: · The Pediatric test centre is closed for statutory holidays and weekends.

The laboratories cannot give laboratory results to patients. You can access your health information via:

  • The physician or prescriber who ordered the tests.
  • The MUHC Medical Records Department.
  • The On-line “Québec Health Booklet” site, after registration
  • The results will be available on this site after 30 days.

Getting the results

Test results are sent to your healthcare team as soon as they are processed. Results of urgent tests may be ready within an hour of collection. Results of routine tests are usually ready within a day. Specialized tests may take longer to process. The results are then sent to your doctor by fax or mail.

The laboratories cannot give laboratory results to patients. The Pediatric test center does not have access to patient results.

Results can only be sent to the prescribing physician on the requisition. Other healthcare professionals requesting a copy can contact the prescribing physician or can contact the laboratory themselves through Client Services at 514 934-1934 ext. 35687 (option 4) or by email at laboratoirescusm@muhc.mcgill.ca. This email and phone number is reserved for healthcare professionals only.

You can access your health information via:

  • The physician or prescriber who ordered the tests.
  • The Medical Records Department.
  • The On-line “Québec Health Booklet” site, after registration. The results will be available on this site after 30 days.

IMPORTANT: The Pediatric Test Centre remains open during the pandemic from 7:00 a.m. to 3:00 p.m. In order to ensure you are registered for testing, please arrive before 2:30 p.m. The Pediatric Test Center is closed on holidays and weekends.

Average wait time: Unfortunately, we cannot provide a wait time as we give our undivided attention to each child according to their needs. If you have an appointment in another clinic on the day of your visit, please arrive at the PTC a minimum of 1 hour in advance. 

Frequently asked questions (FAQ)

1. My child requires a blood test/urine test. How do I proceed?

The Montreal Children’s Hospital’s Pediatric Test Center is for children from 0 to 17 years of age inclusively. We are located on the second floor of Bloc B (room B02.5118) and open  Monday to Friday from 7:00 a.m. to 5:00 p.m. We are closed on holidays and weekends.

On the day of your tests, it is mandatory to bring:

  • A physician’s requisition that clearly indicates the child’s full name and/or Medicare number, the physician’s full name and license number and all the tests requested by the physician.
  • A valid Medicare card
  • A valid hospital card (hospital cards can be obtained at the Admissions department, located in Bloc C, level RC 0036)

Without this information, testing cannot be performed.

2. My physician’s requisition was not accepted in the Pediatric Test Centre. How come?

By law, the following information must be indicated on your requisition before we can perform a blood test:

  • Your child’s full name 
  • Your child's Medicare or hospital card number or immigration papers
  • Your physician’s full name and license number
  • Department or clinic name and address

If you have more than one child coming for tests, each child must have their own requisition. If your requisition is lacking any of the above information we will not be able to perform testing.  

3. How do I know if my child’s hospital card is valid and where do I get a new one?

The hospital card’s expiration date is written at the bottom left-hand corner of the red or grey card. Its expiry date is the same as a patient’s Medicare card expiration date. If you need to make a new hospital card, please go to room C RC 0036 prior to coming to the Pediatric Test Centre.

4. What is fasting?

Fasting means that your child cannot eat anything, nor drink anything other than water for a pre-determined amount of time prior to their blood test based on age. Ask your physician if your child needs to be fasting prior to doing their blood test.

Should your child need to fast, please refer to the requirements below:

  • Children less than 12 months old: 4 hours
  • Children 12-18 months old: 6 hours
  • Children older than 18 months old: 12 hours

5. Which tests require fasting?

Fasting is required when indicated by your physician or when the following tests have been requested:

  • Fasting Glucose (AC)
  • Pyruvate or Pyruvic acid
  • Any other tests indicated by your physician

If you are unsure if fasting is required for your child’s upcoming blood test, please consult your physician before coming to the PTC.

6. I have a urine or stool specimen to collect and drop-off. How do I proceed?

Specimens may be dropped off from Monday to Friday between  7:00 a.m. to 5:00 p.m.  in room B 02.5118. Please be sure to take a number, and bring your child’s hospital card and your physician’s requisition with you each time you drop off a specimen. We are unable to accept your specimen without these documents.

7. Can I drop off specimens outside of opening hours?

No, specimens can only be dropped off during opening hours. Please don’t leave any specimens at the door as they will not be processed.

8. My child is not potty-trained. How can I collect his or her urine?

We have special urine collection bags that can be taped to your child to collect urine. We do not insert catheters for this purpose. Please go to Emergency if a catheter is necessary.

9. My child requires a sweat test. What does this test entail?

A sweat test is a painless procedure lasting about 1 hour during which your child’s sweat glands are stimulated to produce sweat. This sweat is then collected for analysis. 

Please bring warm clothing such as a jacket and sweater to help your child sweat. If an insufficient amount of sweat is collected, we will not be able to perform the test and you must come back another day. Please note that the test cannot be performed if your child has a fever. Please do not use any lotions or creams on the day of the appointment. 

10. I’m in the waiting room and noticing that patients that have arrived after me are being called in before me. Why is that?

Please note that numbers are not called in ascending order. Patients are seen in order of medical priority and health status as per hospital policy. 

11. Why can’t you tell me the waiting time and/or why is there such a long wait today?

Wait times cannot be estimated as every child is different and deserves the highest level of care and attention during their visit. 

12. I would like to know my child’s tests results. Can I call the lab?

Test results can only be given to a patient’s requesting physician. If you wish to inquire about results, you must communicate with the physician who ordered the tests for your child.