Coronavirus (COVID-19) Information

What patients and families need to know before coming to the Montreal Children’s Hospital

Current as of: March 25, 2020, 8:00 p.m.

The Montreal Children’s Hospital is closely monitoring the coronavirus (COVID-19) situation. Please check this page often for the latest updates on clinical services, access to the hospital, and how we are keeping our patients, families and staff members safe. Families, friends and members of the public: please avoid coming to the Children’s if your presence is not essential to the care of a patient who is currently at the hospital. We have implemented important new visitor restrictions.

What measures are in place at the Children’s that will affect me?

Visitor restrictions 

Everyone should use the S1 (from the underground parking) and RC (ground floor) entrances (Bloc A/Bloc B).

  • Inpatients: two (2) adults (parents or caregiver) will be permitted to be with their admitted child. They will be asked to wear bracelets to identify themselves.
  • Children coming for a visit to a clinic, a test or a treatment: two (2) adults (parents or caregiver) can accompany a child.

Siblings will not be permitted to enter and must be left at home. No visitors are permitted during this time. 

Cancellation of all non-urgent medical appointments and activities

As part of our response to the pandemic and to ensure that our clinical staff members have the capacity to respond to increased hospital activity, certain routine, non-urgent appointments and procedures will be postponed.

As a result:

  • It is possible that you may be called in the next few days to reschedule or postpone your appointment
  • If you consider your appointment to be non-urgent and can be rescheduled, please do not come to the hospital. You may call the clinic directly if you are unsure of how to proceed: 514-412-4400.
  • If your child is experiencing respiratory illness symptoms prior to their appointment, please call before coming to the hospital to let us know. Please note the visitor restrictions above.

Volunteer programs cancelled

We would like to take this opportunity to thank all our volunteers for their dedication to the Children’s and understanding during this time. We look forward to welcoming you back as soon as we are able. 

What do I need to know before coming to the Emergency Department?

If you are worried about COVID‑19 or your child displays symptoms such as a cough or fever, you can call 514-644-4545 in the Montréal area, 450-644-4545 in the Montérégie region, 819-644-4545 in the Outaouais region and 1-877-644-4545 (toll free) elsewhere in Québec.

For more information, please visit www.quebec.ca/en/coronavirus.

We recognize that these temporary measures can be an inconvenience and we appreciate your patience and cooperation as we work together to protect our patients, families and staff. Thank you for helping to keep our community healthy.

Useful links

Self-Care Guide - COVID-19 - This hyperlink will open in a new window.

Self-Care Guide - COVID-19  (PDF 6.66 Mb)

This guide is designed to enable Quebecers to make the best possible decisions to protect their health and the health of their loved ones during the COVID-19 pandemic. More specifically, it indicates to them how best to protect themselves against COVID-19, take care of themselves and provide basic care to their family circle, and know where and when to consult if the need arises for care services.