Coronavirus (COVID-19) Information
What patients and families need to know before coming to the Montreal Children’s Hospital
Current as of: October 7, 2020
As the COVID-19 situation evolves, the MUHC’s Family Presence and Visiting Policy is adapted, following guidelines from the Quebec Ministry of Health. This page is updated accordingly as soon as possible. Thank you in advance for your support and cooperation.
Wearing a mask is now mandatory inside our hospitals, long-term care facility and administrative buildings.
In order to protect our patients, families and staff members, please take note of the following visitor restrictions:
- Inpatients (hospitalized children):
- Two (2) parents/caregivers may stay with their hospitalised child (but only one (1) overnight); siblings are no longer permitted
- Children coming for a visit to the Emergency Department, a clinic, a test or a treatment:
- One (1) parent or one caregiver can accompany the child
- If you or your child are feeling unwell prior to an appointment, please let us know. We will take extra precautions by seeing you in a clinic space away from other patients or we will reschedule your appointment at a time when you or your child are feeling better. You will not be placed at the bottom of the waitlist.
- Consult the complete list of restrictions here.
Coming to the hospital with COVID-19 symptoms puts patients and staff at risk.
Thank-you for your understanding for any delays or inconvenience this may cause. Your collaboration with these measures helps us keep our entire MCH community safe. We encourage you to talk to your child about these adaptations so they know what to expect and that as always, they and your family’s health and well-being is our top priority.
GIFT GIVING DURING THE HOLIDAYS
In order to keep everyone safe, our staff cannot accept any gifts, including home-baked goods, from patients and families this year. But if you want to give back to the hospital, please email email@example.com to take part in our annual toy drive or contact the Montreal Children’s Hospital Foundation to make a donation. Thank you for your ongoing support!
BEFORE COMING TO THE HOSPITAL
If you are worried about COVID‑19 or if you have flu-like symptoms or gastroenteritis symptoms or similar to COVID‑19, you can call, from Monday to Friday between 8:00 a.m. and 6:00 p.m and Saturday and Sunday, between 8:30 a.m. and 4:30 p.m., 418-644-4545, 514-644-4545, 450-644-4545, 819-644-4545 and 1-877-644-4545 (toll free) elsewhere in Québec. For the hearing impaired (TTY), call 1-800-361 9596 (toll free). For more information, visit www.quebec.ca/en/coronavirus .
We recognize that these temporary measures can be an inconvenience and we appreciate your patience and cooperation as we work together to protect our patients, families and staff. Thank you for helping to keep our community healthy.
For more information on COVID-19: Québec.ca/coronavirus
COVID-19 TESTING CENTRE
IMPORTANT: Travelling? The MUHC test centre does NOT provide COVID-19 tests for those who require certificates for the purposes of travel, except for MUHC employees required to travel for work. Consult this list of laboratories offering this service.
The temporary COVID-19 testing centre at the Glen Site is modifying its opening hours. Starting Monday, December 21st the testing centre will be open 7 days a week from 11 a.m to 6 p.m.
Please note, the Centre will close at 4 p.m. on the following days over the holiday period:
- December 23rd, 24th and 25th: 11 a.m. to 4 p.m.
- December 30th, 31st and 1st January: 11 a.m. to 4 p.m.
Priority for screening will be given to symptomatic people and people who have been in contact with an infected person
In the current context, where Quebec is experiencing a significant resurgence of cases of COVID-19 and community transmission is accelerating, it is essential to prioritize tests that have a higher probability of finding cases in order to effectively control outbreaks.
The Ministère de la santé et des services sociaux (MSSS) announced that in order to optimize screening for people at higher risk of infection, access to screening could be denied to a person who is not part of the priority clienteles.
The most recent data shows that the probability of finding a positive case for COVID-19 is highest in:
- people with symptoms compatible with COVID-19;
- people who have had close contact with a person with COVID-19.
If a person does not belong to one of these categories, it is not considered necessary to take a test, unless it is recommended by public health or a health professional. This restriction is temporary and may be reassessed as the situation evolves.
Please note that these new screening procedures do not apply to individuals who are scheduled to have operative or invasive procedures as well as immunosuppressive therapies.
Location: Level S1 of the parking lot near the entrance to the Adult Emergency Department (1001 Decarie Blvd., Montréal QC H4A 3J1)
How to get there:
- By metro, Vendôme station, direct access to the MUHC
- By train, Vendôme train station, direct access to the MUHC
- By car, via Decarie boul, southbound. Or take the Sherbrooke or De Maisonneuve exits from Highway 15 South. Park your car in the parking lot and walk to the collection centre.
Please wear a mask upon arrival at the site.
To see the list of clinics providing testing in Montréal: https://bit.ly/32B2Aoj
For screening purposes, all patients and families should use the S1 (from the underground parking) and RC (ground floor) entrances (Bloc A/Bloc B).