Coronavirus (COVID-19) Information

What patients and families need to know before coming to the Montreal Children’s Hospital

Current as of: October 15, 2021.

As the COVID-19 situation evolves, the MUHC’s Family Presence and Visiting Policy is adapted, following guidelines from the Quebec Ministry of Health. This page is updated accordingly as soon as possible. Thank you in advance for your support and cooperation.

 

MASK POLICY

Wearing a mask is now mandatory inside our hospitals, long-term care facility and administrative buildings.

VACCINATION UNDERWAY FOR TEENS 12 AND OLDER

Teens who are 12 years old and older are eligible for a COVID-19 vaccine. 

The MUHC offers you practical information on the COVID-19 vaccination campaign. To access it, click here.

To learn more about vaccination for teenagers, visit the Quebec.ca website.

To book a vaccine appointment, use the ClicSanté website. 

FAMILY PRESENCE POLICY

Since Montreal's transition to the GREEN ZONE, changes have been made to our Family Presence Policy. Although the guidelines have become more flexible, there are still restrictions in place. Thank you for taking note of the information and instructions to be respected in order to protect our patients, families and staff member.

Please note that these measures went into effect on October 15, 2021.

Visitors of a hospitalized child, aged 12 years and over will be required to present their vaccine proof to demonstrate adequate protection against COVID-19. 

However, a designated caregiver accompanying a child who requires assistance that cannot be provided by the hospital will be exempt. 

  • Inpatients (hospitalized children):
    • Two (2) caregivers may stay with a hospitalised child (but only one (1) overnight); 
    • Adequately protected children/teenagers (siblings) may visit the postpartum unit and the Montreal Children's Hospital. Please note that during the fourth wave of the pandemic and until further notice, children under the age of 12 are not admitted. 
  • Children coming for a visit to the Emergency Department, a clinic, a test or a treatment:
    • One (1) parent or one caregiver can accompany the child
    • If you or your child are feeling unwell prior to an appointment, please let us know. We will take extra precautions by seeing you in a clinic space away from other patients or we will reschedule your appointment at a time when you or your child are feeling better. You will not be placed at the bottom of the waitlist. 

Coming to the hospital with COVID-19 symptoms puts patients and staff at risk. 

If you are not adequately protected against COVID-19, and you have been exceptionnally authorised to enter, you must:

  • Wear your mask at ALL times  
  • Stay in the patient room, waiting room or examination room 
  • Maintain a two-metre distance from others, especially if eating or drinking 
  • Limit the use of common areas (cafeteria, family rooms, restaurants, shops, etc.) 

Thank you for your understanding for any delays or inconvenience this may cause. Your collaboration with these measures helps us keep our entire MCH community safe. We encourage you to talk to your child about these adaptations so they know what to expect and that as always, they and your family’s health and well-being is our top priority.

 

GIFT GIVING

In order to keep everyone safe, our staff cannot accept any gifts, including home-baked goods, from patients and families this year. But if you want to give back to the hospital, please contact the Montreal Children’s Hospital Foundation to make a donation. Thank you for your ongoing support! 

 

BEFORE COMING TO THE HOSPITAL

If you are worried about COVID‑19 or if you have flu-like symptoms or gastroenteritis symptoms or similar to COVID‑19, you can call, from Monday to Friday between 8:00 a.m. and 6:00 p.m and Saturday and Sunday, between 8:30 a.m. and 4:30 p.m., 418-644-4545514-644-4545450-644-4545819-644-4545 and 1-877-644-4545 (toll free) elsewhere in Québec. For the hearing impaired (TTY), call 1-800-361 9596 (toll free). For more information, visit www.quebec.ca/en/coronavirus .

We recognize that these temporary measures can be an inconvenience and we appreciate your patience and cooperation as we work together to protect our patients, families and staff. Thank you for helping to keep our community healthy.

For more information on COVID-19: Québec.ca/coronavirus

 

COVID-19 TESTING CENTRE

The MUHC’s COVID-19 Testing Clinic is open 7 days a week from 8 a.m. to 6 p.m. for:

  • MUHC patients with appointments for surgery or treatment who have been confirmed as requiring COVID-19 testing
  • MUHC employees

For members of the public, please go to the Santé Montréal website to find the COVID-19 Testing Clinic nearest you.

Please arrive no later than 5:30 p.m. to allow for 6 p.m. closing time.

Register for your test

No appointment is needed, however, we require that you register before you arrive on the secure Québec COVID-19 Screening Platform. Open the link in Google Chrome. If you have difficulty accessing or filling out online forms, assistance will be provided on site. Do NOT delay your test.

Location: Level S1 of the parking lot near the entrance to the Adult Emergency Department (1001 Decarie Blvd., Montréal QC H4A 3J1)

How to get there:

  • By metro, Vendôme station, direct access to the MUHC
  • By train, Vendôme train station, direct access to the MUHC
  • By car, via Decarie boul, southbound. Or take the Sherbrooke or De Maisonneuve exits from Highway 15 South. Park your car in the parking lot and walk to the collection centre.

Please wear a mask upon arrival at the site.

To see the list of clinics providing testing in Montréal: https://bit.ly/32B2Aoj

 

RESTRICTED ENTRANCES

For screening purposes, all patients and families should use the S1 (from the underground parking) and RC (ground floor) entrances (Bloc A/Bloc B).