Access to the pediatric medical chart - Questions and Answers

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Definition of the Medical Chart:

Definition of the Medical Chart:

The medical chart contains different documents and reports* regarding a patient’s health. These documents are available in the paper chart or on electronic support, in certain cases.

*(X-rays, photos, Pathology strips, ECG and EEG tracings)

To Whom to Address my Request

To Whom to Address my Request

The request should preferably be done in writing and sent to the Medical Records Department:

By mail:
Medical Records
Montreal Children’s Hospital
1001 Decarie Boulevard, Room C.RC.7103
Montreal, Quebec H4A 3J1
 
By Fax:
(514) 412-4240

On site: 
Room C.RC.7103
Opening Hours:
8:00 A.M. → 1:00 P.M.
2:00 P.M.   → 4:00 P.M.
Monday to Friday
To be accepted, what should I include in my request?

To be accepted, what should I include in my request?

  • Family name and first name of the patient
  • Birth date
  • Parents’ full names
  • Hospital unit number, if possible
  • Exact information you are looking for. Art. 42 Loi sur l’Accès aux documents des organismes publics et sur la protection des renseignements personnels
  • For whom the information is for
  • Family name and first name
  • Full address or Fax number (in case of emergency)
  • Signature of the person authorized to make the request
Who must sign the request?

Who must sign the request?

Art. 53 Loi sur l’ Accès aux documents des organismes publics et sur la protection des renseignements personnels et LSSSS Art. 12, 21, 22, 23 [1]

1-     Patient less than 14 years of age:

  • The parents (father or mother)
  • Legal guardian
  • DYP

2-     14 to 18 years of age

  • The patient himself/herself
  • The parents of a mentally deficient person
  • Legal guardian
  • DYP
  • Close relative of an incapable user

3- Patient 18 years of age or over

  • The patient himself/herself
  • Legal guardian or representative
  • Close relative of an incapable user
  • Person carrying out a mandate for an incapable person 18 years of age or over
  • Person showing a particular interest in the incapable user of 18 years of age or over
The Fees

The Fees

The first twenty (20) pages (paper) are at no cost.


Any supplementary page is subject to the decree published once a year in the Gazette officielle.

Certificates

Certificates

A birth or death certificate can be obtained from the Registrar of Civil Status 2050 Bleury, Montreal, Qc H3A 2J5
Tel: (514) 864-3900 or in Quebec City Tel:(418) 643-3900. Their web site is: www.etatcivil.gouv.qc.ca.

The hospital can provide an Attestation of Birth/Death. 

A charge of $15.00 is applicable (plus $2.00 for each additional copy).

Blood Type and Vaccinations

Blood Type and Vaccinations

Blood types are not given over the telephone. The same process as a request for access applies.

Concerning vaccinations, only tetanus vaccination information is available by telephone. For all other vaccinations, they follow the same process as a regular request for access.

Adoption

Adoption

No information regarding biological parents can be released.

Requests must be directed to Youth Centers, Adoption sector.

Deaths

Deaths

At the time of a death, the medical chart falls under specific articles of law, which limit access to the medical chart.

LSSSS, Art. 23 [1]

Right to Ask for Corrections

Right to Ask for Corrections

Any patient finding an error of fact in a specific situation in the medical chart can ask for a correction to be made.


Loi sur l’Accès aux documents des organismes publics et sur la protection des renseignements personnels, Art. 89 and CC du Québec, Art. 40 [2]

Chart Consultation on Site

Chart Consultation on Site

It is possible, on appointment with Medical Records, to consult your own medical chart. There is no charge for this consultation. 

Loi sur l’accès aux Documents des organismes publics et sur la protection des renseignements personnels, Art. 83, 84 and 85

How long does a chart remain accessible?

How long does a chart remain accessible?

The medical chart remains accessible in whole or in part, for the duration of time foreseen by the Record Registry of each establishment.

Acces refused/Request for Revision

Acces refused/Request for Revision

Art. 27 LSSSS [1] and Art. 18 LSSSS [1]

 

[1] Loi sur les services de santé et les services sociaux

[2] Code Civil du Québec

  

Project graciously subsidized by the MUHC Patients’ Education Committee.

Prepared by: Chantal Desmarais and Christianne Tessier, Medical Librarians.