Rescheduling of some ambulatory appointments

The MUHC is currently experiencing delays and difficulty due to an update over the weekend of the Oacis clinical information system, which provides access to electronic patient information. 

Access to patient information is temporarily slower than usual, and as a result we will have to reschedule some ambulatory appointments and limit laboratory and medical imaging requests to those that are most urgent. Teams have been working around the clock with external support to fix the situation as rapidly as possible. 

We are sensitive to the impact this situation might have on our patients and are working diligently to reinstate the system as soon as possible. If a patient’s appointment is cancelled, they will be called in order to reschedule.